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01. Air Cabin Crew Operations Certificate
02. Airline & Airport Customer Care Certificate
03. Airline and Airport Medical Care Certificate
Airline & Airport Passenger Service Agent Skills Certificate [IFT] £175.00
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Certificate in Airline & Airport Passenger Service Agent Skills

Aim:
To Enable students to develop essential knowledge, understanding and skills for passenger service agent Roles.

Target Audience:
Existing and prospective Passenger Service Agents

Content:
1. Preparation for ground crew duties
2. Airline service standards
3. Effective delivery of airline customer standards
4. Using teamwork skills in an airline environment

Format:
Home or work based distance learning with tutor support

Commence at any time

Assessed through written assignments

Award:
ASET

Available Options:
Format selected::
 

Easy Payment Scheme

This product was added to our catalogue on Friday 27 May, 2005.
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