Introductory Certificate in Counselling Skills NCFE Level 2
After studying this course, students will be able to:
describe the role of a counsellor and what counsellors do
List common types of counselling
Understand the skills and attributes required to conduct counselling
Practice and improve their listening skills
Demonstrate an understanding of the principles of negotiation
Describe the key aspects of successful mediation
Understand the role of counselling in crisis mediation
List sources of help and advice in a range of counselling situations
This programme is designed for people who wish to gain an understanding of the role of a counsellor and the basic skills required to become a counsellor. No prior knowledge is required.
The course is designed for study by distance learning at work or at home. Students receive course manual, assignments and studyguide plus tutor support.
This course is assessed through a series of tutor marked assignments. No attendance at an exams centre is required.
At the end of this course successful learners will receive a level 2 NCFE Award certificate of achievement. That means that it is independently accredited at a level of learning equivalent to level 2 on the National Qualifications Framework (NQF) for England, Wales and Northern Ireland. The course is provided in conjunction with Kendal Publishing Limited a licenced NCFE centre.
There are no entry requirements.
The programme takes place over a timescale to suit the student. Once registered, tutor support is available for up to one year or until completion whichever is the soonest.
The programme is home or work-based enabling students to complete the course without having to attend scheduled college teaching sessions.
Throughout the course, students will receive tutor support by telephone and by post.
Unit 1: The Basics of Counselling
What is counselling
Who is a Counsellor
When is a Counsellor not ready to Council
Who needs counselling
Ten Steps to Counselling
Unit 2: Types of Counselling
When a Counsellor is needed
Types of counselling offered
Unit 3: New wave Counselling
Telephone / Internet counselling
SMS text counselling
TUTOR MARKED ASSIGNMENT A
Unit 4: Traditional Counselling Styles
What are the different Types of Traditional Counselling
Who goes to Counselling
Unit 5: Listening Skills
Stages of listening
Obstacles of Listening
Listeners in Control
Traps for Listeners
Unit 6: Negotiation
The Establishment Group
The Community group
Negotiation in General
The Joint Problem-Solving Approach
Definition of the Problem
Insist on Using Objective Criteria
Invent Options for Mutual Gain
Separate the People from the Problem
Breaking the Rules
Best Alternative to Negotiated Agreement
TUTOR MARKED ASSIGNMENT B
Unit 7: Mediation
What is Mediation
When is Mediation called for
The Introductory Phase
Respect the Parties Ability to reach a settlement
The Second session
Attributes of a Good Mediator
Unit 8: Crisis Mediation
The Power of skill and Knowledge
A Summary of Factors Influencing the Balance of Power
Analysis and Responses
TUTOR MARKED ASSIGNMENT C
General Counselling Client Information Form
Glossary of Health Terms
TUTOR MAKED ASSIGNMENT D