Certificate in Personnel Skills

Objectives
At the end of the course students will be able to:

• Understand the importance of maintaining accurate personnel records
• Identify the legal requirements of data protection and use of    data
• Locate sources of further information and keep abreast of legislation
• Assist in conducting an effective recruitment and selection process
• Contribute to an effective induction process
• Appreciate the concept of self-development, and action planning
• State the difference between disciplinary, capability and grievance procedures
• Understand basic employment legislation including health & safety, equal opportunities and diversity

Student Profile
This programme is designed for people who wish to improve their knowledge and make a greater contribution to personnel administration.  The course provides an introduction to Personnel Management and progression from this course could include studying for a CIPD qualification.

Study Method
The course is designed for study by distance learning at work or at home.  Students receive course manual, assignments and studyguide plus tutor support.

Course Outline
Module 1: Records, Systems and IT
Initiating and maintaining accurate records
Manual and computerised systems
IT software and application in Personnel
Data Protection Act 1998
Email and use of the Internet within Personnel

Module 2: Recruitment and Selection   
The importance of recruitment and selection
Overview - Recruitment process
Selection process and making an Offer
Induction 
Evaluation

Module 3: Personal Development
Introduction
Self-Development in the workplace
Negotiations, and influence
Time management
Continuing Professional Development

Module 4: Employee Relations
Managing employee relations
Interviewing Skills
Grievances in the workplace
Disciplinary matters
Employee involvement
   

Module 5: Legislation in Personnel
Employment Legislation
Civil Law
Employee protection rights
Trade Unions and redundancy
Other legislation