Course Overview 
Take off on a new career path with ICSOur Fares and Ticketing Level I course, endorsed by British Airways, is an intermediate level course that will suit working travel agents down to the ground!

This course will provide you with a thorough grounding in industry terminology and procedures, fare types and ticket completion to IATA (International Air Transport Association) standard.  This course is particularly relevant if you work or want to work for an airline, travel agency or call centre dealing with flight reservations, ticketing and processing of tickets.

You will learn how to plan various aspects of a client's itinerary, select the appropriate fare and issue a manual ticket.

Once you've successfully completed the course you will be ready to sit the Level I exam.  Passing this will gain you valuable IATA points, which travel agents require for IATA membership and a qualification that is recognised worldwide. The course was updated in September 2003 in line with the new IATA guidelines.  The certificate will also carry endorsement from City and Guilds (C&G Fares and Ticketing NQF Level 2).

Key Topics
Composition of Travel Itineraries
Fare Quotes and Airline Ticket Issue
Identification of Global Routing Indicators
Agency Licensing Procedures
Completion of Multi-purpose Documents

Pre-requisites 
The great news is that you don't need any previous experience to take this course.

Study Time
60 hours approx. For example: 5 hours per week to complete in 3 months, or 1 hour per week to complete in 12 months. Study as little or as much as you wish. 

Support 
As an ICS student you will have your very own personal tutor helping you with your course work and with any questions you may have. Plus our team of Student Advisors are only a phone call away for all the practical advice you may need - so we really are with you 100%

Exam Details 
After working through the course materials you will sit an open-book examination, which means you can take notes and course materials in with you.  Exams are held in March, July and November.

Qualification
Certificate (endorsed by British Airways) plus 10 IATA Points. A City & Guilds Level 3 endorsement is also available for an additional optional fee.

What our students say 
"The course notes were very good - extremely comprehensive and clear. If I had any queries, I found my tutor was useful; but to be honest, I only had to get in touch two or three times." Darren Gates

Key Jobs 
The ICS Fares and Ticketing Courses, endorsed by British Airways, are ideally suited for anyone pursuing a career within the travel agency structure. However, since this qualification is widely recognised in the industry, it is also relevant to the following jobs: Airline staff, Check in staff at airports, Staff employed in reservation centres, Tour operators, Ticket desk employees, Ground crew, Cabin crew and Hospitality industry workers.

Free With Course
An ICS study pack which contains a document wallet, sticky notes, ball pen and highlighter and ruler to help you get started.

Further Reading
There is no specific recommended reading for this course, but you may wish to read widely around your subject to enhance your knowledge as you progress.