Catering Operations Certificate
To provide a broad knowledge of types of catering service and how to contribute effectively.
This course is designed for all people working in or entering service in a hotel catering environment and who wish to understand better the range of catering services required, and how these integrate with other hotel client functions.
Unit 1: Understanding types of catering operation
Unit 2: Catering markets and events
Unit 3: Marketing catering activities and services
Unit 4: Improving and maintaining client relations
Unit 5: Working with other hotel departments
Unit 6: Meal functions and menu planning]
Unit 7: Beverage functions and planning
Unit 8: Function room selection and set-up
Unit 9: Production and service planning
Unit 10: Other client services