CERTIFICATE IN GUEST SERVICES UNIT F2: KITCHEN (STORES)

Student Profile
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations.  People not currently in work but seeking employment will also find the programme of value, as assessment is based on case study information that eliminates the need for current employment.  The programme is most suitable for people wishing to broaden their range of skills in providing services to guests and clients, and for gaining an accredited award for those skills.

Objectives
To develop the student’s knowledge and understanding of selected skills in providing services to guests and clients.

Accreditation
The course leads to the award of the Certificate in Guest Services from ASET, a leading UK awarding body recognised by the Qualifications and Curriculum Authority.

Students completing ANY four units will be eligible for the Diploma in Guest Services.

Study Method
The course is designed for study by distance learning at work or at home.  Students receive course manual, assignments and studyguide plus tutor support by mail and email.  You can start at any time and plan your studies over a period of up to one year from the time of registration. 

Assessment
Each element is followed by a written assignment, which is submitted and marked by your tutor.  There is no external examination required.

Course Duration
Students may register at any time and have a full year to complete their studies.  The course will take around 80 hours of study to complete.

Pack/Course Contents
• Studyguide
• Comprehensive study notes for each element of the course
• Self-assessment activities
• Assignments
• Tutor support
• Assignment marking & feedback
• Accreditation

Price
The cost of the course is £195 inclusive of learning materials, tutor support, assignment marking, ASET registration and accreditation.

COURSE OUTLINE
The course is made up of five elements:

Element One: Accept & Store Food Deliveries
On completion of this unit, the student will know the principles of receiving food deliveries and safe storage of such deliveries and also will be able to identify potential food hygiene hazards and react in the appropriate way to remedy such situations.

Element Two: Maintain the Receipt Storage & Issue of Goods
The student will at all times ensure that security procedures and hygiene standards are complied with when receiving, storing and issuing goods in the workplace. This includes completion of relevant documentation, analysis of physical versus planned performance and the understanding of the legislation and practices involved.

Element Three: Handle & Store Food
The learner will be able to handle and store food hygienically and in accordance with organisational requirements and safety principles without endangering others

Element Four: Promote Food Hygiene
The student will learn to be able to maintain and promote food hygiene and safety procedures during food preparation, cooking and storage according to organisational requirements.

Element Five: Maintain Supply Levels
The student will be able to determine the supplies used by staff and arrange for replacements.  Management of supplies includes maintaining an inventory, ordering, receiving and issuing supplies.

ASSESSMENT
Students must complete five tutor marked assignments to be eligible for the award.