CERTIFICATE IN GUEST SERVICES UNIT G1: PREP. FOR A CAREER IN THE GUEST SERVICES INDUSTRY

Student Profile
This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations.  People not currently in work but seeking employment will also find the programme of value, as assessment is based on case study information that eliminates the need for current employment.  The programme is most suitable for people wishing to broaden their range of skills in providing services to guests and clients, and for gaining an accredited award for those skills.

Objectives
To develop the student’s knowledge and understanding of selected skills in providing services to guests and clients.

Accreditation
The course leads to the award of the Certificate in Guest Services from ASET, a leading UK awarding body recognised by the Qualifications and Curriculum Authority.

Students completing ANY four units will be eligible for the Diploma in Guest Services.

Study Method
The course is designed for study by distance learning at work or at home.  Students receive course manual, assignments and studyguide plus tutor support by mail and email.  You can start at any time and plan your studies over a period of up to one year from the time of registration. 

Assessment
Each element is followed by a written assignment, which is submitted and marked by your tutor.  There is no external examination required.

Course Duration
Students may register at any time and have a full year to complete their studies.  The course will take around 80 hours of study to complete.

Pack/Course Contents
• Studyguide
• Comprehensive study notes for each element of the course
• Self-assessment activities
• Assignments
• Tutor support
• Assignment marking & feedback
• Accreditation

Price
The cost of the course is £195 inclusive of learning materials, tutor support, assignment marking, ASET registration and accreditation.

COURSE OUTLINE
The course is made up of four elements:

Element One: Describe the Sectors of the Hospitality Industry
This element provides an understanding of factors influencing the industry productivity and the importance of providing a good service as well as the impact on the UK economy.

Element Two: Identify Work opportunities
This element is to help you to identify sources of information related to various career opportunities and collect relevant information, and help you understand the importance of communicating with prospective employers or business clients regarding opportunities.

Element Three: Source Information about Self-Employment Opportunity
This element is designed to help you identify and evaluate the different sources of information that will assist them in making the best decisions regarding self-employment opportunities.

Element Four: Apply for a job or work placement
This element is designed to provide you with the applied competence to prepare a Curriculum Vitae (CV), compare your skills to available positions and submit applications with covering letters.

ASSESSMENT
Students must complete four tutor marked assignments to be eligible for the award