A Distance Learning Course of 13 Lessons

This course has been developed to enhance your understanding and knowledge of the European hospitality industry. This is one of the fastest growing service industries worldwide. By the beginning of the year 2000, holiday tourism globally was worth US $750 billion, business tourism US$550 billion and local hospitality US$1200 billion.

For the purposes of the course we will focus on the countries of the European Union, where the hospitality industry is very diverse but contributes significantly to the wealth and economy of member states.

The 25 EU member states are: Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and the United Kingdom.

The Structure of the European Hospitality Industry

Influences on the European Hospitality Industry

European Hospitality Organisations

International Finance and Accounting in the European Hospitality Industry

The European Union and the Hospitality Industry

The Legal and Regulatory Context of the European Hospitality Industry

The Socio-Cultural Context of the European Hospitality Industry

Environmental Issues Affecting the European Hospitality Industry

The Contribution of Information Technology to the European Hospitality Industry

Customers: Knowing Your Market

Developing European Hospitality Products: Satisfying Customer Expectations

The Structure of Organisations in the European Hospitality Industry

Human Resource Management in the European Hospitality Industry

Qualification 1: European Hospitality Management Diploma

European Hospitality Management Diploma issued by Stonebridge Associated Colleges, entitling you to use the letters SAC Dip after your name.

Qualification 2: Level 4 European Hospitality Management Award

This Course leads to an NCFE Level 4 Award Certificate for successful learners. This means that it is independently accredited at a level of learning equivalent to level 4 on the National Qualifications Framework (NQF) for England, Wales and Northern Ireland (in which case GCSE's are at levels 1 and 2 and A Levels are at level 3). In accrediting the programme at level 4, NCFE attests that its learning outcomes are at an equivalent level to a level 4 national qualification.

This award has been designed by Stonebridge Associated Colleges to meet specific learners' or employers' requirements. Accreditation by NCFE is a guarantee of quality. It means that this learning programme has been scrutinised and approved by an independent panel of experienced educational professionals and is quality audited biannually by NCFE.

With this course you will have unlimited access to your own personal tutor who specialises in their field of study. It is your personal tutor's role to ensure that you receive constructive feedback and to deal with any queries you may have. You are more than welcome to telephone, fax or email your personal tutor. You will also have access to a dedicated and friendly team of administrators and course advisors who offer sound and professional guidance and advice when you need it. This ensures that you will never feel neglected and that you will always succeed!

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

This is only an approximate figure and is dependant upon how much time you can dedicate to your studies and how well you grasp the learning concepts in the course material. Furthermore, at the end of each lesson there is a question paper that needs to be completed and returned to your tutor. You should allow at least 1 - 2 hours of study to complete each question paper.

The approximate amount of time required to complete the course is: 130 hrs.

Additional Information

Available in paper or online versions. Please select at bottom of the page.

Assessment Method
After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.

What's Included
All study materials
Study Guide
Full Tutor and Admin support
The course fee includes the awarding body registration and certification fee (valued at up to £30.00).

What is NCFE
NCFE is the UK's longest established awarding body, recognised as a highly professional and responsive organisation, committed to maintaining excellent customer service and a friendly approach.

NCFE is recognised as an awarding body by the qualification regulators ('regulators') for England, Wales and Northern Ireland. The regulators are the Office of the Qualifications and Examinations Regulator (Ofqual) in England, the Department for Children, Education, Lifelong Learning and Skills (DCELLS) in Wales and the Council for Curriculum, Examinations and Assessment (CCEA) in Northern Ireland.

Accreditation by NCFE is a guarantee of quality. It means that a learning programme has been scrutinised and approved by an independent panel of experienced educational professionals and is quality audited biannually by NCFE. Learners successfully completing NCFE accredited programmes receive an externally accredited and nationally recognised NCFE certificate.